Delivery Information
In stock items ordered before 3pm for UK Mainland will be delivered Next Working Day where possible, international deliveries under 30kg may take 3-4 days for delivery but where items are over 31kg or outside size limits delivery may take an extra 3-4 working days. Large and heavy items may incur additional delivery charges.
Responsibility for ownership of the goods passes to purchaser once we have delivered them.
Unless otherwise advised, delivery will be made by a fully-insured courier service, within normal business hours. A signature at this address will be required.
The charge for delivery will be shown at the final checkout stage before final submission. Unfortunately GAK cannot guarantee delivery times or dates. The delivery charge shown is a standard charge and does not constitute a guarantee of delivery date from the time you have placed an order.
All delivery times and dates are subject to stock availability and backlog.
Unfortunately Gak can in no circumstances therefore compensate for delayed orders.
Can I choose a preferred delivery date for my order?
Yes, once you enter your shipping address details, our system will calculate the estimate delivery date for your order and display possible dates for you to select your preferred delivery date from. We will then do our very best to deliver your order on your selected preferred delivery date. Once your items ship from our warehouse, you will receive a shipment notification email with carrier name and tracking information.
What are the delivery rates and options?
For your convenience we offers many variety of delivery options to suit your individual preference. However there are different delivery options available depending on where your delivery address is based. So for
The most accurate answer we would only ask you to enter your delivery address into the system and our system would automatically do all the calculations for you.
When will I get my items?
The delivery timeframe is an estimate of when your items will be delivered to your shipping address. This includes warehouse processing, plus carrier delivery times. Once your items ship from our warehouse, you will receive a shipment notification email with carrier and tracking information.
DAMAGES/SHORTAGES MUST BE NOTIFIED WITHIN 24 HOURS OF DELIVERY - GAK CANNOT BE HELD RESPONSIBLE FOR TRANSIT DAMAGE IF REPORTED AFTER 24 HOURS OF DELIVERY.
This does not affect your statutory rights.